CLARIFICATION AND CONFIDENTIALITY POLICY ON PROTECTION OF PERSONAL DATA
All the hotels within the organization of the Swandor Hotels & Resorts pay strict attention to the protection of the personal data that may come to our knowledge during the time you benefit from the services offered by us or requested by you. In this context, you are hereby informed in this “Clarification and Confidentiality Policy on Protection of Personal Data” on how your personal data will be used and protected in order to fulfill the clarification obligation as per the pertinent provisions of article 10 of the Law No. 6698 on Protection of Personal Data (“LoPPD”).
Collection, Processing and Protection of Personal Data
Please be informed that all the data as requested by the Swandor Hotels & Resorts to offer better services to its customers and as shared by you with your own wish and will (name, surname, age, e-mail address, phone number etc.) are considered your “personal data” and, all types of procedures carried out on your personal data including but not limited to obtaining, recording, storing, maintaining, changing, disclosing, transferring, making available in such manner as provided by the pertinent legislation are considered “processing of personal data.
Your personal data collected in this manner will be processed and stored under the personal data terms and conditions as set forth under the pertinent provisions of articles 5 and 6 of the LoPPD, so that our business units could carry out necessary procedures to make available to you the products and services offered by the Swandor Hotels & Resorts, that the products and services offered by our Company could be customized according to your liking, habit of use and requirements, that special promotional campaigns could be organized designed to the respective customer profiles, that the legal and commercial security of our Company and those in relationship with our Company is ensured; that the commercial and business strategies of our Company could be properly identified and applied, and that the human resources policies of our Company could be accordingly carried out and performed. In addition, the behaviors and preferences of those visiting our web site – not containing personal information – are analyzed and, statistical data are collected to increase the level of our service quality.
Our Company takes necessary measures to the protect personal data from unauthorized access or loss, misuse, disclosure, change or destruction of the personal data and, store the personal data in a secure place not open to public use. However, due to the nature of internet, the data may be circulated through internet and used by unauthorized people in spite of sufficient security measures taken. Losses and damages that may arise from these types of uses are not under the responsibility of theSwandor Hotels & Resorts and/or its officers. Your credit card details requested on the payment page of the official website of our Company are received through 3D Secure in order to keep the security of our guests shopping on the website at the highest level and, all the procedures and transactions in connection with the payments are carried out and performed between the respective bank and your computer through the interface of www.swandorhotels.com. However, there is no guarantee granted in terms of security but, our Company will inform you and the Personal Data Protection Board accordingly in case your personal data are harmed or obtained by third persons as a result of an attack on the website or the system.
Sharing of Personal Data
Your personal data may be transferred to our business partners, suppliers, companies of the Swandor Hotels & Resorts and shareholders for the purpose of identifying and enforcing the commercial and business strategies of our Company and, carrying out the human resources policies of our Company, and to the respective public authorities and individuals in case it is necessary to make disclosures as per the mandatory provisions of the pertinent legislation, in accordance with the personal data terms and conditions as set forth under the pertinent provisions of articles 8 and 9 of the LoPPD.
All technical and legal measures as may be necessary to avoid any violation of rights during the transfer of the data to third persons and, the Swandor Hotels & Resorts business units and/or their officers are not responsible for any violation that may occur due to the data protection policies of the third parties receiving such personal data or within the areas of responsibility of the said third parties.
Rights of the Personal Data Owners
As per the pertinent provisions of the LoPPD, by means of applying to our Company, you are entitled to a) learn about if your personal data has been processed; b) request information if processed; c) learn about the purpose of the processing and if it is used accordingly; d) learn about 3rd persons to whom your personal data has been transferred locally/ international; e) ask for correction if your personal data has been processed deficiently/ wrongly; f) ask for the deletion/ destruction as per the terms and conditions as set forth under article 7 of the LoPPD; g) ask for informing such 3rd persons about the procedures carried out as per sub-paragraphs (e) and (f) above; h) object to any consequences against you due to the analysis of your personal data through automatic systems; i) request for indemnification of your losses that may occur to the processing of your personal data in a manner contrary to the pertinent laws.
In Addition, Concerning the Links of Third Parties Already Contained/ To Be Contained in the Website
The Swandor Hotels & Resorts and/or it officers do not guarantee about the confidentiality principles of the websites pertaining to third persons you may access through the links contained in the official website, therefore we recommend you evaluate the confidentiality approaches of the websites you visit before you submit any information that may be considered personal data.
You are hereby informed that you are deemed to have accepted the terms and conditions as set forth under this agreement by requesting the services offered by us whether through our website or directly and, you may contact us for your questions about Clarification and Confidentiality Policy on Protection of Personal Data by using the following contact information.
Swandor Hotels & Resorts
Kundu Mahallesi, Yaşar Sobutay Bulvarı No:440/1 Aksu/ANTALYA
Telephone: +90 (242) 431 24 00
Fax: +90 (242) 431 25 44
The Swandor Hotels & Resorts reserves the right to update at any time the text of this Clarification and Confidentiality Policy on Protection of Personal Data in accordance with any amendment to the pertinent legislation.